Resident Life Staff

Administrative home to the Director of Resident Life and senior staff within the Department; provides executive leadership, management, and support for the functions and responsibilities within the Department of Resident Life

Supports and assists students and families with their requests to live in the residence halls; manages housing applications and room assignments and responds to calls, emails, and walk-in visits

Works directly with students to provide engaging events, offer support and resources, maintain service desk operations, and respond to after-hour crisis

Collaborates on the visual content and design of digital and print materials and provides communications support to students and staff

Coordinates several courses and resources related to diversity and inclusion, and oversees staff DEI training and development

Oversees finances, including budget forecasting, expense reporting systems, credit card transactions, and staffing and operational unit budgets

Supports the department’s staffing, organizational, and business operations and oversees payroll, timesheets, and benefits for student and professional staff

Provides technological, network, and systems support to staff, ensures data security and IT compliance, and oversees the installation and maintenance of hardware

Coordinates efforts to support, enhance, and nurture the collaboration between Res Life staff and the University’s living-learning program faculty and staff

Manages the UMD Off-Campus Housing Services Office and coordinates with affiliated housing partners regarding the operation of the campus’s public-private apartment communities offering housing to UMD students

Conducts assessment projects related to student engagement, learning and satisfaction to enable data-informed evaluation and decision making

Coordinates all centralized community development, educational and academic enrichment programming, engagement, orientation, sustainability, and recruitment and outreach programs and initiatives

Manages the conduct process for the residence halls and affiliated properties, adjudication of the UMD Code of Student Conduct and Residence Halls Rules, and promotes student safety, well-being, learning, and accountability

Advises the Residence Hall Association Executive Team and the National Residence Hall Honorary; manages RA Groundwork, the training course for incoming Resident Assistants

Coordinates education, training, and resources for students and staff, and oversees sustainability programs that support campus sustainability goals

Coordinates departmental onboarding and on-going professional development for graduate and full-time staff, as well as recognition programs