##### When is Math Success open?

We are open from 6pm-9pm on Sunday through Thursday.

##### Do I need to pay for Math Success?

No, Math Success is absolutely free!

##### What classes can I receive help for?

Math Coaches can offer help for all Math courses, but typically most students are seeking help in MATH 140/141 and MATH 220/221. We always try to staff Coaches who can help with Statistics - please inquire when you arrive to be directed to the appropriate Coach.

##### What are Collaborative Study Groups? Do I have to go?

Collaborate Study Groups is a partnership Math Success has with the Syn*Quest Collaborative. They pair a veteran coach/group leader with a particular class and have that leader work with a group of students taking that class. This semester we are offering Collaborative Study Groups for Math 140 and 141.The Math 140 and Math 141 groups will meet from 6:00-9PM on Monday and Wednesday.

##### I came to Math Success and had to wait for help. Is this typical?

No, this is NOT usual and we make every effort to prevent waiting. However, on nights before exams Math Success can get busy, and we appreciate your patience.

##### Can Math Success do my homework?

No, our Coaches are there to help you understand concepts and figure out problems but not to do your homework for you.

##### Do I need to bring my textbook?

We have some textbooks for the more common classes we see at Math Success, but if you have a question about something specifically in the textbook or are taking a class outside of 115, 140, 141, or 220 you might want to bring your book.

##### Does Math Success tutor Physics or other courses?

While we specialize in Math courses, many of our Coaches have experience in other areas, including physics, engineering, economics, and more. As long as your questions are related to the math concepts of those courses, we will do our best to assist you.

##### Is the Math Success center wireless?

Yes.

##### Is Math Success only in Oakland?

Yes, except for a Scholars CSG held in the Centreville Multipurpose Room.

##### How often do I have to come to Math Success?

You can come to Math Success as often or as little as you want/need. If you have a one-time question you can just come that one time, but if you need continuous help over the entire semester you can come every day we are open!

##### Can I print my webassign homework at Math Success?

We do not have a printer available at Math Success so if you would like something printed please do so before you come.

##### Can I stay at Math Success and/or work with Coaches after closing at 9pm?

Our coaches stop work at 9 PM and the area we work in must be locked at that time, so we are not able to allow anyone to stay after 9 PM.

##### Is there a water fountain or vending machine at Math Success?

There is a water fountain and restroom facilities at Math Success, but no vending machines.

##### Are the Coaches TA's or graduate students?

Typically no, Coaches are undergraduate students. Some may have jobs as Math TA's but it is not a requirement of the Coach position.

##### Will I receive one-on-one coaching?

Because we operate on a walk-in basis, we cannot guarantee one-on-one coaching. Depending on what class you need help with and how many students come in, we will do our best to work with all the students that come in.

##### Will Math Success give me the answers?

Our Coaches are trained to help you work through the concepts for your questions and allow you to figure out the answer with guidance. They should not simply figure out the answer and give it to you.

##### What is the difference between a Coach and a tutor?

We believe that coaching is a more collaborative relationship where the coach helps you more deeply understand the concepts behind the problems. We believe this approach will help you gain a fuller and longer lasting understanding of the concepts rather than just get through the homework.

##### What days is Math Success open?

Sunday through Thursday from 6-9 PM

##### Do I have to come every week to Math Success?

No! You can come as often or as little as you want.

##### What do I have to do to become a Math Coach?

We typically accept applications twice a year for Math Coaches. These usually happen in November and March for starting at the beginning of the following semester. A detailed job description and requirements will be available whenever the application is open. View our employment page to check for job postings in Resident Life.

##### What night is typically the busiest night?

Mondays are historically our busiest nights and Thursdays tend to be the least busy.

##### Is Math Success open during breaks, winter or summer?

No, Math Success is only open during academic weeks of the Fall and Spring semesters.

##### How do I get to the Oakland Hall Academic Enrichment Center?

The entrance to Math Success is located on the Northeast side of the building (toward Lot 2). There is a large sign that says "North Campus Community Office and Academic Enrichment Center" at the top of some stairs. Go down those stairs or the connected ramp and you will come to a door in front of a desk. Math Success is right inside and the person at the desk can help direct you.

##### Do I need to bring anything?

You should bring your homework and a pen/pencil. Sometimes a calculator and class notes can be helpful. If you have WebAssign you can bring a laptop because Math Success is wireless.

##### Do I have to make an appointment with a Math Coach?

No, Math Success is a walk-in tutoring program. You can stop by any time between 6pm – 9pm and receive tutoring.