FAQs

Frequently Asked Questions About Spring Move-In

Appointments and Move-In


Students will receive information during the week of January 11 with information about returning to campus and instructions to sign up for a move-in time and access spring assignment information. In the meantime, we encourage you to review our Spring Move-In guide to answer many common questions our office is receiving.


Students will receive information during the week of January 11 with information about returning to campus and instructions to sign up for a move-in time and access spring assignment information. New spring residents should not plan to arrive on campus before Thursday, January 21; residents who lived with us in the fall should not plan to return before Saturday, January 23. Unfortunately, we are unable to accept early arrival requests for dates before those listed above. In the meantime, we encourage you to review our Spring Move-In guide to answer many common questions our office is receiving.


You will be able to select a move-in time between January 21 (new spring residents) or January 23 (fall residents returning for spring) and February 8, which is the scheduled date for the start of in-person classes. This will allow you the flexibility to make travel plans that work for you and to adjust depending on your needs. Please refer to the latest University guidance for testing requirements and important information for your return to campus.


If you lived with us in the fall semester, you are considered a “returning student” for the spring, regardless of your academic standing, and can move in beginning Saturday, January 23. Likewise, if you did not live with us in the fall, you are considered a “new to housing” spring resident and can move in beginning Thursday, January 21.


Student appointments are available in one hour increments and are limited to certain numbers per building and community in order to assist in physical distancing. Students are expected to have their move-in completed within 3 hours.


There are no restrictions on your ability to leave and return to campus once you have returned for the spring semester. However, all University community members are expected to abide by the university guidelines in place for the spring semester, and any changes enacted as the pandemic situation evolves.


Your ability to choose your move-in appointment means that you should choose a time that you anticipate to work best for you and anyone helping you arrive on campus. To abide by the 4Maryland guidelines and to support physical distancing and managing traffic on campus, you should arrive during the time you have selected to move back to campus.


You have the flexibility to select a move-in time anytime through February 8. Should you choose to arrive on campus after that date; we kindly ask that you notify us of your intended arrival date so that we know to expect you a little later in the semester.


Unfortunately, we are not able to provide early arrival options before January 21 (new spring residents) or January 23 (fall residents returning for spring). However, you can move in after your scheduled appointment time if there is a conflict. Move-in appointments are available until February 8, which is the first day of scheduled in-person classes.


Unfortunately, we are not able to provide discounts for students who choose to delay moving into their spring residence hall room. The residence halls will be open beginning January 21 (new spring residents) or January 23 (fall residents returning for spring). Spring semester fees will begin on these move-in days.


Yes. We ask that no more than two helpers assist students during their move-in appointment. All students and helpers need to abide by all the health and safety guidelines established by the university.



Housing Addendum


It is important to us that we provide students with the information available to help evaluate all factors in making an informed decision about living in the residence halls for the spring semester. The Resident Life Housing Addendum aims to provide transparency and reminders to students regarding the continued fluidity of this on-going pandemic. Our University community will need to continue to work together this spring to keep all Terps healthy by following campus expectations such as wearing face coverings, frequent hand washing, practicing physical distancing, self-monitoring for symptoms, and staying home when feeling sick to help ensure that each community member stays healthy.


The intent of the Housing Addendum is to be clear and transparent with students and families. As a self-support unit, nearly all of the operating budget for Resident Life and Residential Facilities is derived from student housing fees and we must operate in a fiscally responsible manner while also supporting our students and maintaining our facilities and operations.
The Addendum states, "In the event of such temporary closures, restrictions, and/or adjustments to the housing services schedule, the University shall not be obligated to issue refunds or credits, whether partial or full, for such interruptions or adjustments." We want students to know that a range of possibilities exist regarding the completion of the spring semester and that by deciding to live in the residence halls there is no guarantee of a refund should our halls close due to the pandemic. The Addendum does not automatically preclude us from providing a refund given extenuating circumstances. It allows us to follow guidance and policies provided by the campus and the University System of Maryland (USM) and also provides us the flexibility to determine how to effectively manage our financial responsibilities given the circumstances at that specific moment in time.



COVID-19 Testing


Testing remains a critical component of COVID-19 mitigation. For spring semester, all residence hall students will be required to:

    1. Submit confirmation of a negative COVID-19 test prior to your arrival on campus for the spring semester. The test must be administered within 7- 10 days of your move-in to residence halls. You will not be permitted to check-in to your residence hall or have your building swipe access activated if this requirement is not met.

    2. Get tested again within two weeks after your arrival.

    3. Get tested at least every two weeks during the spring semester.
You can submit COVID-19 test results and schedule on-campus testing on UMD’s Keep Terps Safe Portal. The health and safety of our community is our fundamental priority. We are committed to on-going work to mitigate the spread of COVID-19. We are in this together and we will work together 4Maryland to continue to keep each other and our campus community safe and well.




Health and Safety


Our campus community’s safety, health, and well-being remain our top priority, and all decisions are made with this as our guiding principle. We will all need to work together this coming semester to support the overall health and well-being of our residence hall and campus community.

Our staff will increase the cleaning frequency of community restrooms and high touch point areas such as elevator buttons, water fountains, and door handles. We are reducing residence hall occupancy and preparing for on-campus quarantine and isolation spaces. Floor lounges and common area spaces will be closed or used as student rooms to support physical distancing and to limit large in-person gatherings.

An educational campaign based on CDC guidance and University policies and expectations will address expectations of residents with regard to practices that support the overall health and well-being of our residence hall and campus community. These expectations include frequent hand washing, face covering requirements, keeping appropriate distance between you and others, limiting people in elevators and common areas, and increased training regarding COVID-19.

There are four actions that every member of our campus community must take to keep ourselves and each other safe and healthy:
  1. If you are sick, stay home and do not go to class or work.
  2. Wear a face covering at all times indoors and outdoors when other people are nearby.
  3. Keep appropriate distance between you and others.
  4. Wash your hands frequently or use hand sanitizer if soap and water are not available.

The University 's plan has five components to safely reopen and operate the campus, with early identification of infectious cases as the key to limit outbreaks. The plan includes daily self-monitoring and reporting of temperature and any onset symptoms, population surveillance testing to ascertain the baseline infection rate on campus, early contact identification, environmental monitoring and behavioral changes. Contact tracing will be led by state health authorities.

Our goal is for all students, faculty, and staff to stay safe and well on campus this spring. For their part, students should follow good personal hygiene practices, make healthy choices, and follow the campus’s guidelines regarding hand washing, physical distancing, limiting large group gatherings, etc.

Public health experts tell us that it is likely that we will have cases of COVID-19 on campus this spring. We urge every student to have a plan for what they will do if they are exposed or become ill with COVID-19.

Any student who is ill should stay home, not go to class, consult their personal medical provider, and notify the University Health Center. Should a student test positive for COVID-19 or experience symptoms indicative of likely infection, our staff will coordinate with staff from the University Health Center, who will initiate their testing protocols.

Whenever possible, we urge students to rest and recuperate at home but we recognize that going home won't be an option for everyone. The University will maintain a number of quarantine and isolation spaces available should an on-campus resident need to temporarily relocate during a quarantine or isolation period.

For additional campus information, visit the Campus Guidance page.

Community restrooms and high touch point areas such as elevator buttons, water fountains, and door handles will be cleaned at an increased frequency following applicable CDC guidelines related to cleaning and disinfection.

You should contact the University’s Heal Line (301) 405-4325 or x5-4325 from a campus phone) to talk about your symptoms and receive further instructions.

First, some definitions so we can communicate with a common language:

Isolation vs. Quarantine.

Isolation: Separates students who are known (or reasonably believed) to be infected with COVID-19. Students needing to isolate have received a positive test result or may be diagnosed by a medical professional as being presumed positive, based on their symptoms.

Quarantine: separates and restricts the movement of students who have potentially been exposed to COVID-19 to monitor their health for symptoms. Although these students may not be symptomatic and may never get symptoms, they have had some exposure or been identified as a “close contact” with a confirmed case. They should remain in quarantine for at least 10 days after initial exposure.

Regardless of a student’s housing arrangements (on-campus vs. off-campus), the University Health Center (UHC) will engage with all students who test positive for COVID-19 and require isolation and will assist them based on their individual circumstances.

All students, upon receiving the results of a positive test, should go to their residence, avoid all contact with other individuals and consult with the University Health Center (UHC). Students should make arrangements to return to their permanent residence as soon as possible if that is a viable option. For students who are unable to return to a permanent home, UMD has set aside temporary housing for isolation space.

All students should begin to prepare their own plans, with their families, for how they will manage their circumstances in the event they receive a positive COVID-19 diagnosis that requires isolation during the semester. Plans should include whether they will be able to return to their permanent residence and how they will get there. Individuals who are presumed or confirmed to be positive should not travel on public transportation.

First, an explanation of close contact.

The CDC defines close contact as any individual who was within 6 feet of an infected person for at least 15 minutes starting from 2 days before illness onset (or, for asymptomatic patients, 2 days prior to positive specimen collection) until the time the patient is isolated. Students don’t have to figure this out themselves, this determination is made by the UHC and/or the Prince Georges County Health Department; individuals will be interviewed by one or both to establish if they are a close contact.

If a student is identified as a close contact and needs to quarantine, the preferred option will be for them to return to their permanent residence for their 14 day quarantine, at the direction of the UHC. If returning home is not feasible, temporary quarantine housing can be provided by the University. Quarantining in place may be possible in some circumstances, depending on the room and bathroom configuration, but only with authorization of the UHC.

If students do not have the ability to leave campus, we have dedicated spaces—including two apartment complexes and three on-campus chapter houses—where students may isolate if they have a positive COVID test, or quarantine if they have been exposed. These spaces have the required bathroom and bedroom configurations as described in CDC guidance for Quarantine/Isolation (Q/I.) Linens and minimal cleaning supplies are supplied in these spaces. Case managers from the university will engage with all students who require quarantine or isolation and will assist them based on their individual circumstances. Dining services will provide meals to the outside entrances of Q/I units, or to in-house refrigerators. Students without meal plans will be required to purchase one for the period of the Q/I.

You should not take public transportation or shared ride such as Uber or Lyft. Transportation to the on-campus temporary housing can be arranged through the case manager assigned to you when you are notified that you need to quarantine or isolate. The caseworker will contact the medical services transportation company and arrange for them to pick you up from your residence hall or apartment between the hours of 12 p.m. and 8 p.m. They will transport you to the Leonardtown Community Center where you will pick up your keys.

You should return to your permanent residence or move to Q/I Housing as quickly as is reasonably possible, typically the same day that you are referred there. While you are waiting for a Q/I assignment and to move there, you should sequester yourself as much as possible in your residence hall room or residence, if you live off campus, and avoid all contact with others. Wear a face mask or other face covering should you need to leave your residence for any essential needs (e.g. to use the bathroom in a campus residence hall).

While waiting for your Q/I assignment, pack up your belongings according to the list provided on this FAQ. You may retrieve your key at Leonardtown according to the instructions in your letter any time after you receive it. You do not need to consult with a case manager in order to check in to your Q/I assignment.

  • A change of clothes for at least 10 days
  • All medications you will need
  • A thermometer for taking your temperature daily
  • Supply of face coverings
  • Laptop, cell phone, other device(s) and chargers
  • Water bottle
  • Academic books
  • Toiletries
  • Towels

  • No. You should remain in your assigned Q/I until cleared to leave by a University Health Center medical provider. You should only leave your Q/I bedroom for medical appointments or to use the bathroom or pick up meals or other necessary supplies left for you outside your assigned unit. If you live in a residence hall, your building access for your regular assignment will be deactivated until you have been cleared to leave Q/I housing and have completed the online self-check-out form at the end of your Q/I stay.

    No. Most of the Q/I housing have exterior entrances, so if a friend or family member wants to bring you a necessary item, they may, but they may not enter your house or apartment and must remain physically distant.

    Meals, and beverages will be delivered to your assigned Q/I location by UMD’s Department of Dining Services. You will discuss any special dietary needs with your Case Manager. For students not currently on a meal plan, there will be a charge of $ 21.25 per day for meals. If you use external delivery services (food delivery, etc.), arrange for online ordering and payment and for delivery to the outside of your residential unit.

  • If you have an emergency, call University Police at 301-405-3333. If you are having a medical emergency call 911.
  • If you have questions about your health condition, call the University Health Center HEAL Line at (301) 405-4325, or 5-HEAL on campus phones.
  • If you require emergency maintenance, call the 24-hour Residential Facilities Service Center at (301) 314-9675. You will be given specific instructions about how to maintain distance from the DRF employee who comes to help you.
  • For non-emergency questions please call (301) 314-5366.

  • To protect the safety of our staff and prevent inadvertent entry, we will mark the doors of Q/I units with a sign indicating that they need to contact the Service Center for entry.

    The CDC indicates that if more than 7 days since a person who is sick visited or used the facility, additional cleaning and disinfection is not necessary.

    Students, faculty and staff are required to check their symptoms every day using the KeepTerpsSafe Portal before they come to campus or leave their residence hall room.

    Even if you’re not experiencing new symptoms, reporting Daily Symptom Monitoring every day is important in supporting the health and safety of our campus and of the College Park community.