HOUSING UPDATE, COVID-19

Early Move-out Plan

The Departments of Resident Life and Residential Facilities extends our heartfelt care to our on-campus Terps. We appreciate you, and thank you for your patience as we respond to these unprecedented times. Our highest priority is the safety, well-being, and academic success of our students.

Housing Update, Covid-19 - University of Maryland We miss you, and our halls feel hollow and empty without your presence, energy, and engagement. We know there are feelings of uncertainty, concern, and questions about the path forward. This is especially true for our students who have returned home and are now studying online – and who already paid for residential housing fees.

As President Loh and Vice President Perillo recently shared, the University is providing prorated refunds on a number of fees, including charges for residence hall fees for the unused portion of the spring semester. Resident housing fees were refunded back to student accounts on April 14 on a prorated basis. Please see the refund details below and view your refund amount on your student account.

For the most current and comprehensive overview of the refund process and frequently asked questions, please visit the Student Financial Services and Cashiering website.

These are unprecedented and challenging times. Please know that our staff is here for you. We encourage you to reach out to us if you have additional questions and inquiries. Please stay safe and healthy.


Move Out Process

The Department of Resident Life is committed to helping students and once it is deemed safe to travel and students are permitted to return to campus, we will notify residents with the move-out plan.

More Information
If you have any questions, please feel free to contact the Department of Resident Life staff at reslife@umd.edu or call (301) 314-2100.



Frequently Asked Questions

We will continue to update this page and our FAQs when there is new information to share.


Resident housing fees were refunded back to student accounts on April 14. For the majority of students, this amounted to a 51% refund for unused housing fees for the Spring semester. For a smaller number of students who were approved to stay in the residence halls during the Extended Spring Break, they were given a 39.5% refund. Any student still remaining in housing has not been provided a refund.

Because exact dates for departure from campus were not known, students were provided the 51% refund based on an end of occupancy date of March 23 (the original spring break period from March 14 to March 23 were not factored into housing charges). Students who were approved for Spring Break and the Extended Spring Break were provided the 39.5% refund based on an end of occupancy date of April 5.


REFUND CHART

Room Type March 24 - May 22 = 51% Refund April 6 - May 22 = 39.5% Refund
Traditional Hall Double room with Air-Conditioning
$1,987.86 $1,531.74
Traditional Triple or Quad without Air-Conditioning $1,731.04 $1,333.86
Apartment Double $2,245.94 $1,730.46
Semi-Suite Double with Bath $2,136.76 $1,646.34

For additional information about other fees and refunds, please visit the Student Financial Services and Cashiering’s FAQs for specific details.


In light of recent guidance from Maryland Governor Larry Hogan and information from public health experts, we are postponing in-person move-outs from campus residence halls until further notice. University leadership consulted with the Dean of the School of Public Health and Prince George's County Health Department officials about Maryland Governor Hogan's press conference statement that "unless you have an essential reason, then you should stay in your home." In order to protect the health, safety, and well-being of our community, we are suspending all opportunities to return to campus to retrieve your belongings until further notice.

We are not allowing any move-outs to occur at this time. The State of Maryland, in addition to many other states, is under a stay-at-home advisory except for essential activities. We will contact students as soon as it's safe to have you come back to campus to pack your things.

Please email us at reslife@umd.edu and describe what you would like to pick up from your room. We have a panel considering these requests for emergency items only. Requests will be denied for all non-essential items.

If you have moved all of your personal belongings out of your residence hall room, please login to your Housing Portal and complete the Self Check form to finalize your residence hall check-out. This will help us to update our records.

We simply don't know as of yet. The Department of Resident Life and our management partners at South Campus Commons and the Courtyards will continue to consult with campus and regional public health experts to determine the timing of any future scheduled move-out appointment times. Our Terp community's safety, health, and well-being remain our top priority and decisions will be made with this as our guiding principle.

Your belongings will remain secured in your assigned residence hall space. All residence hall buildings are locked and secured. UMPD will continue patrols on campus.

If you have moved out and have not returned your keys you may do so by mail, you need to use the United State Postal Service (USPS). Please return your room keys as soon as possible or you may be charged for a Lock Core Change.

To return keys, please follow these steps:
  1. Tape the key(s) to a piece of paper that you put in a padded envelope. Include your name and UID for easy reference.
  2. Mail them via USPS to:
    UMD Department of Resident Life
    Assignments Office
    7626 Regents Drive
    1102 Annapolis Hall
    College Park, MD 20742.
  3. Email drl-adops@umd.edu and let us know your name, UID, room so that we look for them in the mail. A good practice is to get some sort of confirmation or tracking number and include the service you used and tracking number in the email.

At this time, there is not an option to donate your items. In order to take the preventive actions that the CDC recommends to help prevent the spread of respiratory viruses, we are not accepting donations at this time.

Right now we're focusing on the Spring semester and planning for Summer Session. The University is committed to providing as much information as possible and you should check the COVID-19 Updates and Resources website for the most up-to-date information and resources available.



For Student Previously Approved for Extended Spring Break Housing


Very unlikely. With the University’s decision to move to online education for the remainder of the semester, residence halls will officially close for the semester by Sunday, April 5, 2020. Students are required to move out of the residence halls to complete their studies at home or an alternative non-campus residence in support of social distancing and students’ health and well-being.

You will be able to begin moving out of the residence halls beginning March 23-April 5.

International students and students who face extreme hardship and are unable to return to your permanent address immediately or by April 5, may petition to be moved to an emergency space on campus. As we transition to an emergency, temporary housing, our ability to approve requests to live in emergency housing will be extremely limited.

No. While the University will ensure that we have sufficient residence hall rooms available for students who truly have NO alternatives, we will consolidate emergency housing into one of several North Hill buildings including Carroll, Caroline, Wicomico or Worcester Halls to support social distancing as well as for the safety and well-being of students residing in emergency housing. None of us can predict how long the present situation may last and if you remain on campus you might be here for some time with very limited services.

As a student currently approved for extended Spring Break housing, if you plan on moving out completely, we urge you to complete your move-out as soon as possible but no later than the April 5 deadline. Please schedule your check out time via your Housing Portal.

International students and students who face extreme hardship and are unable to return to your permanent address immediately or by April 5, may petition to be moved to an emergency space on campus for the remainder of the Spring semester. As we transition to an emergency, temporary housing, our ability to approve requests to live in emergency housing will be extremely limited.

For those students approved to remain on campus in emergency housing, Dining Services will offer two meals per day in the South Campus Dining Hall. The hours of service and daily menu offerings will be adjusted based on guest counts and all meals will be offered as carry-out only until the COVID-19 issues are resolved. Students without traditional dining plans are welcome to purchase meals with cash, credit or an optional dining plan.

In addition to the two meals per day, Dining Services will open the Commons Shop on a limited basis to allow students an opportunity to supplement their meals with groceries and convenience items for their rooms. Visit the Department of Dining Services website for additional information.

Students without traditional dining plans are welcome to purchase meals with cash, credit, Terrapin Express, or an optional dining plan. Visit the Department of Dining Services website for additional information.

Students will be expected to remain on campus and self-isolate as much as possible and limit their travels to the greatest extent possible.

No visitors are allowed in the halls during this time.

Students who are approved for an emergency, temporary accommodation:
  • Will be expected to abide by all terms and conditions in their On-Campus Housing and Dining Agreement, residence hall rules, Code of Student Conduct, and the Resident Life Community Living Handbook.
  • Will not be permitted to have guests in the university residence halls during this period.
  • Will need to know that typical services will be limited.
  • Will need to know that they will be expected to remain on-campus and self-isolate as much as possible and limit their travels to the greatest extent possible.



Communications

Following the announcement from President Loh (on 3/19) that the University will move to online education for the remainder of the semester, and the Residence Halls will close by April 5, 2020. We have sent five e-campaigns to current residents with more information.

  1. Move-Out Update - (April 23, 2020)
  2. Postponing in-person Move-Out from campus residence halls until further notice - (March 25, 2020)
  3. Move-Out Appointment Reminder and Tips for a Smooth & Safe Process - (March 24, 2020)
  4. Important Updated Information - (March 21, 2020)
  5. On-Campus residents who departed for spring break and will need to return to campus to move-out. - (March 19, 2020)
  6. On-Campus residents who were approved for extended break housing. - (March 19, 2020)



Dining Hall Information

Dining Hall Information

Dining Services will offer two meals per day in the South Campus Dining Hall For those students approved to remain on campus in emergency housing. The hours of service and daily menu offerings will be adjusted based on guest counts and all meals will be offered as carry-out only until the COVID-19 issues are resolved. Students without traditional dining plans are welcome to purchase meals with cash, credit or an optional dining plan.

In addition to the two meals per day, Dining Services will open the Commons Shop on a limited basis to allow students an opportunity to supplement their meals with groceries and convenience items for their rooms.

If you have any questions, please feel free to contact the Department of Resident Life staff at reslife@umd.edu or call (301) 314-2100.



Continued Housing Exceptions

Continued Housing Exceptions

While the University will ensure that we have sufficient residence hall rooms available for students who truly have no alternatives, we will consolidate emergency housing into one building or area and implement measures for appropriate social distancing for the safety and well-being of students residing in emergency housing. None of us can predict how long the present situation may last and if you remain on campus you might be here for some time with very limited services.

If you believe you are a student with extreme hardship and have no alternate options available, please submit your exception request via your Housing Portal.

Students who are approved for emergency, temporary accommodations:

  • Will be moved to an emergency, temporary accommodation. A new assignment will be provided before April 5 and it will include a check-in date and time.
  • Will be expected to abide by all terms and conditions in your On-Campus Housing and Dining Agreement, residence hall rules, Code of Student Conduct, and the Resident Life Community Living Handbook.
  • Will not be permitted to have guests in the university residence halls during this period.
  • Will need to know that typical services may be limited.
  • Will need to know that they will be expected to remain on campus and self-isolate as much as possible and limit your travels to the greatest extent possible.