HOUSING UPDATE, COVID-19

Early Move-out Plan

Housing Update, 3/25/2020
In light of recent guidance from Maryland Governor Larry Hogan and information from public health experts, we are postponing in-person move-outs from campus residence halls until further notice. Read latest e-mail under Communications section.

The Department of Resident Life extends our heartfelt care to our on-campus Terps. We appreciate you and thank you for your patience as we respond to these unprecedented times. Our highest priority is the safety, well-being, and academic success of our students.

Following President Loh's March 19 announcement to campus that the University will move to online education for the remainder of the semester, residence halls will officially close for the semester by Sunday, April 5, 2020. Students will need to complete their studies at home or an alternate non-campus residence in support of social distancing and students’ health and well-being.

For students currently on campus
You will be able to begin moving out of the residence halls beginning March 23 - April 5, 2020.

For students who need to return to get their belongings
Students who wish to return to campus to retrieve their belonging as conditions allow, and if you're able to do so safely, residence hall checkout appointments will continue between March 27 and April 5.

Move-Out Appointments
Appointments have been arranged for those students who wish to retrieve their belongings prior to April 5. Students are required to schedule a move-out date and time by logging into their Housing Portal.

For those unable to return to campus to retrieve belongings
For students who are unable to return to campus to retrieve their belongings, we understand and are here to offer support. You can leave your belongings in your assigned room until a later date and at least until Friday, May 15, 2020. If conditions allow, we will schedule additional check-out appointments in April and May.

Please know that our staff will work closely with every student and family that have special circumstances to find an agreeable solution. We care about our Terp families. We invite you to review the Frequently Asked Questions for additional information.

Contact Us
If you would like to discuss your options with a member of our Resident Life team, please send an email with your request to reslife@umd.edu.



Move Out Process

Move Out Process

The Department of Resident Life is committed to helping students with the move-out process, in a safe and healthy way, and we ask that these steps are carefully followed:

  • Per CDC guidelines and for your safety and well-being, residents must schedule a specific move-out date and time via the Housing Portal. This will limit the number of people on campus at any one time while allowing residents to collect their belongings. Residents will not be able to access their building without signing up. Students must adhere to their chosen schedule and limit the number of people helping with move out in order to best protect yourself and your fellow Terps.
  • We ask that the move out be completed within the four hour appointment window time in order to accommodate your fellow Terps who also need to move out and, again, to limit the number of people on campus at one time so we can continue to observe important social distancing practices.
  • There are a limited supply of moving carts available to assist you with your move. We strongly recommend you bring your own cart or dolly as well as cleaning wipes, gloves and/or sanitizing products as we cannot guarantee we will have these available for all. Please limit one family per elevator during your move to maintain appropriate social distancing.
  • Once all belongings are removed from the residence hall room, please place room keys in the provided key envelope and drop the sealed envelope in the check out box at the building/area residence hall service desk.



Continued Housing Exceptions

Continued Housing Exceptions

While the University will ensure that we have sufficient residence hall rooms available for students who truly have no alternatives, we will consolidate emergency housing into one building or area and implement measures for appropriate social distancing for the safety and well-being of students residing in emergency housing. None of us can predict how long the present situation may last and if you remain on campus you might be here for some time with very limited services.

If you believe you are a student with extreme hardship and have no alternate options available, please submit your exception request via your Housing Portal.

Students who are approved for emergency, temporary accommodations:

  • Will be moved to an emergency, temporary accommodation. A new assignment will be provided before April 5 and it will include a check-in date and time.
  • Will be expected to abide by all terms and conditions in your On-Campus Housing and Dining Agreement, residence hall rules, Code of Student Conduct, and the Resident Life Community Living Handbook.
  • Will not be permitted to have guests in the university residence halls during this period.
  • Will need to know that typical services may be limited.
  • Will need to know that they will be expected to remain on campus and self-isolate as much as possible and limit your travels to the greatest extent possible.



Dining Hall Information

Dining Hall Information

Dining Services will offer two meals per day in the South Campus Dining Hall For those students approved to remain on campus in emergency housing. The hours of service and daily menu offerings will be adjusted based on guest counts and all meals will be offered as carry-out only until the COVID-19 issues are resolved. Students without traditional dining plans are welcome to purchase meals with cash, credit or an optional dining plan.

In addition to the two meals per day, Dining Services will open the Commons Shop on a limited basis to allow students an opportunity to supplement their meals with groceries and convenience items for their rooms.

If you have any questions, please feel free to contact the Department of Resident Life staff at reslife@umd.edu or call (301) 314-2100.



Communications

Following the announcement from President Loh (on 3/19) that the University will move to online education for the remainder of the semester, and the Residence Halls will close by April 5, 2020. We have sent five e-campaigns to current residents with more information.

  1. Postponing in-person Move-Out from campus residence halls until further notice - (March 25, 2020)
  2. Move-Out Appointment Reminder and Tips for a Smooth & Safe Process - (March 24, 2020)
  3. Important Updated Information - (March 21, 2020)
  4. On-Campus residents who departed for spring break and will need to return to campus to move-out. - (March 19, 2020)
  5. On-Campus residents who were approved for extended break housing. - (March 19, 2020)



Frequently Asked Questions

Our FAQs will be updated soon to reflect the most recent news regarding the postponement of all scheduled move-out appointments effective Friday, March 27 - April 5, 2020.

We will continue to update this page when there is new information to share.


In light of recent guidance from Maryland Governor Larry Hogan and information from public health experts, we are postponing in-person move-outs from campus residence halls until further notice. University leadership consulted with the Dean of the School of Public Health and Prince George's County Health Department officials about Maryland Governor Hogan's press conference statement that "unless you have an essential reason, then you should stay in your home." In order to protect the health, safety, and well-being of our community, we are suspending all opportunities to return to campus to retrieve your belongings until further notice.

We simply don't know as of yet. The Department of Resident Life and our management partners at South Campus Commons and the Courtyards will continue to consult with campus and regional public health experts to determine the timing of any future scheduled move-out appointment times. Our Terp community's safety, health, and well-being remain our top priority and decisions will be made with this as our guiding principle.

Your belongings will remain secured in your assigned residence hall space. All residence hall buildings are locked and secured. UMPD will continue patrols on campus.

If you have moved out and have not returned your keys you may do so by mail, you need to use the United State Postal Service (USPS). Please return your room keys as soon as possible or you may be charged for a Lock Core Change.

To return keys, please follow these steps:
  1. Tape the key(s) to a piece of paper that you put in a padded envelope. Include your name and UID for easy reference.
  2. Mail them via USPS to:
    UMD Department of Resident Life
    Assignments Office
    7626 Regents Drive
    1102 Annapolis Hall
    College Park, MD 20742.
  3. Email drl-adops@umd.edu and let us know your name, UID, room so that we look for them in the mail. A good practice is to get some sort of confirmation or tracking number and include the service you used and tracking number in the email.

At this time, there is not an option to donate your items. In order to take the preventive actions that the CDC recommends to help prevent the spread of respiratory viruses, we are not accepting donations at this time.

Please understand our highest priority is the safety, well-being, and academic success of our students. We will discuss refunds under the leadership and guidance of the USM system regarding prorated refunds for unused room and board charges. We will communicate this policy with our campus community as soon as we can.



For Student Previously Approved for Extended Spring Break Housing


Very unlikely. With the University’s decision to move to online education for the remainder of the semester, residence halls will officially close for the semester by Sunday, April 5, 2020. Students are required to move out of the residence halls to complete their studies at home or an alternative non-campus residence in support of social distancing and students’ health and well-being.

You will be able to begin moving out of the residence halls beginning March 23-April 5.

International students and students who face extreme hardship and are unable to return to your permanent address immediately or by April 5, may petition to be moved to an emergency space on campus. As we transition to an emergency, temporary housing, our ability to approve requests to live in emergency housing will be extremely limited.

No. While the University will ensure that we have sufficient residence hall rooms available for students who truly have NO alternatives, we will consolidate emergency housing into one of several North Hill buildings including Carroll, Caroline, Wicomico or Worcester Halls to support social distancing as well as for the safety and well-being of students residing in emergency housing. None of us can predict how long the present situation may last and if you remain on campus you might be here for some time with very limited services.

As a student currently approved for extended Spring Break housing, if you plan on moving out completely, we urge you to complete your move-out as soon as possible but no later than the April 5 deadline. Please schedule your check out time via your Housing Portal.

International students and students who face extreme hardship and are unable to return to your permanent address immediately or by April 5, may petition to be moved to an emergency space on campus for the remainder of the Spring semester. As we transition to an emergency, temporary housing, our ability to approve requests to live in emergency housing will be extremely limited.

For those students approved to remain on campus in emergency housing, Dining Services will offer two meals per day in the South Campus Dining Hall. The hours of service and daily menu offerings will be adjusted based on guest counts and all meals will be offered as carry-out only until the COVID-19 issues are resolved. Students without traditional dining plans are welcome to purchase meals with cash, credit or an optional dining plan.

In addition to the two meals per day, Dining Services will open the Commons Shop on a limited basis to allow students an opportunity to supplement their meals with groceries and convenience items for their rooms. Visit the Department of Dining Services website for additional information.

Students without traditional dining plans are welcome to purchase meals with cash, credit, Terrapin Express, or an optional dining plan. Visit the Department of Dining Services website for additional information.

Students will be expected to remain on campus and self-isolate as much as possible and limit their travels to the greatest extent possible.

No visitors are allowed in the halls during this time.

Students who are approved for an emergency, temporary accommodation:
  • Will be expected to abide by all terms and conditions in their On-Campus Housing and Dining Agreement, residence hall rules, Code of Student Conduct, and the Resident Life Community Living Handbook.
  • Will not be permitted to have guests in the university residence halls during this period.
  • Will need to know that typical services will be limited.
  • Will need to know that they will be expected to remain on-campus and self-isolate as much as possible and limit their travels to the greatest extent possible.