Fall 2020 Housing

Frequently Asked Questions (FAQs)

We’ve compiled this information to help answer questions about on-campus housing for fall 2020. If you do not find your question answered below, please feel free to contact us at reslife@umd.edu or call (301) 314-2100. We sare here to help.

COVID-19 Testing

All UMD students, faculty, and staff are required to take a COVID-19 test prior to returning to campus. All on-campus residents must complete a post-arrival COVID-19 test no later than one week after their on-campus arrival.

Detailed information on testing guidelines and requirements and COVID-19 Testing for Students FAQS can be found on the Keep Terps Safe portal. Together we can help ensure a full, safe, and healthy semester for all Terps!

Health and Safety

» Read additional FAQs from Residential Facilities

» Read additional FAQs about Dining Services

Our campus community’s safety, health, and well-being remain our top priority, and all decisions are made with this as our guiding principle. We will all need to work together this coming semester to support the overall health and well-being of our residence hall and campus community.

Our staff will increase the cleaning frequency of community restrooms and high touch point areas such as elevator buttons, water fountains, and door handles. We are reducing residence hall occupancy and preparing for on-campus quarantine and isolation spaces. Floor lounges and common area spaces will be closed or used as student rooms to support physical distancing and to limit large in-person gatherings.

An educational campaign based on CDC guidance and University policies and expectations will address expectations of residents with regard to practices that support the overall health and well-being of our residence hall and campus community. These expectations include frequent hand washing, face covering requirements, keeping appropriate distance between you and others, limiting people in elevators and common areas, and increased training regarding COVID-19.

There are four actions that every member of our campus community must take to keep ourselves and each other safe and healthy:
  1. If you are sick, stay home and do not go to class or work.
  2. Wear a face covering at all times indoors and outdoors when other people are nearby.
  3. Keep appropriate distance between you and others.
  4. Wash your hands frequently or use hand sanitizer if soap and water are not available.

The University 's plan has five components to safely reopen and operate the campus, with early identification of infectious cases as the key to limit outbreaks. The plan includes daily self-monitoring and reporting of temperature and any onset symptoms, population surveillance testing to ascertain the baseline infection rate on campus, early contact identification, environmental monitoring and behavioral changes. Contact tracing will be led by state health authorities.

Our goal is for all students, faculty, and staff to stay safe and well on campus this fall. For their part, students should follow good personal hygiene practices, make healthy choices, and follow the campus’s guidelines regarding hand washing, physical distancing, limiting large group gatherings, etc.

Public health experts tell us that it is likely that we will have cases of COVID-19 on campus this fall. We urge every student to have a plan for what they will do if they are exposed or become ill with COVID-19.

Any student who is ill should stay home, not go to class, consult their personal medical provider, and notify the University Health Center. Should a student test positive for COVID-19 or experience symptoms indicative of likely infection, our staff will coordinate with staff from the University Health Center, who will initiate their testing protocols.

Whenever possible, we urge students to rest and recuperate at home but we recognize that going home won't be an option for everyone. The University will maintain a number of quarantine and isolation spaces available should an on-campus resident need to temporarily relocate during a quarantine or isolation period.

For additional campus information, visit the Campus Guidance page.

Community restrooms and high touch point areas such as elevator buttons, water fountains, and door handles will be cleaned at an increased frequency following applicable CDC guidelines related to cleaning and disinfection.

You should contact the University’s Heal Line (301-405-4325 (HEAL) or x5-4325 from a campus phone) to talk about your symptoms and receive further instructions.

First, some definitions so we can communicate with a common language:

Isolation vs. Quarantine.

Isolation: Separates students who are known (or reasonably believed) to be infected with COVID-19. Students needing to isolate have received a positive test result or may be diagnosed by a medical professional as being presumed positive, based on their symptoms.

Quarantine: separates and restricts the movement of students who have potentially been exposed to COVID-19 to monitor their health for symptoms. Although these students may not be symptomatic and may never get symptoms, they have had some exposure or been identified as a “close contact” with a confirmed case. They should remain in quarantine for at least 14 days after initial exposure.

Regardless of a student’s housing arrangements (on-campus vs. off-campus), the University Health Center (UHC) will engage with all students who test positive for COVID-19 and require isolation and will assist them based on their individual circumstances.

All students, upon receiving the results of a positive test, should go to their residence, avoid all contact with other individuals and consult with the University Health Center (UHC). Students should make arrangements to return to their permanent residence as soon as possible if that is a viable option. For students who are unable to return to a permanent home, UMD has set aside temporary housing for isolation space.

All students should begin to prepare their own plans, with their families, for how they will manage their circumstances in the event they receive a positive COVID-19 diagnosis that requires isolation during the semester. Plans should include whether they will be able to return to their permanent residence and how they will get there. Individuals who are presumed or confirmed to be positive should not travel on public transportation.

First, an explanation of close contact.

The CDC defines close contact as any individual who was within 6 feet of an infected person for at least 15 minutes starting from 2 days before illness onset (or, for asymptomatic patients, 2 days prior to positive specimen collection) until the time the patient is isolated. Students don’t have to figure this out themselves, this determination is made by the UHC and/or the Prince Georges County Health Department; individuals will be interviewed by one or both to establish if they are a close contact.

If a student is identified as a close contact and needs to quarantine, the preferred option will be for them to return to their permanent residence for their 14 day quarantine, at the direction of the UHC. If returning home is not feasible, temporary quarantine housing can be provided by the University. Quarantining in place may be possible in some circumstances, depending on the room and bathroom configuration, but only with authorization of the UHC.

If students do not have the ability to leave campus, we have dedicated spaces—including two apartment complexes and three on-campus chapter houses—where students may isolate if they have a positive COVID test, or quarantine if they have been exposed. These spaces have the required bathroom and bedroom configurations as described in CDC guidance for Quarantine/Isolation (Q/I.) Linens and minimal cleaning supplies are supplied in these spaces. Case managers from the university will engage with all students who require quarantine or isolation and will assist them based on their individual circumstances. Dining services will provide meals to the outside entrances of Q/I units, or to in-house refrigerators. Students without meal plans will be required to purchase one for the period of the Q/I.

You should not take public transportation or shared ride such as Uber or Lyft. Transportation to the on-campus temporary housing can be arranged through the case manager assigned to you when you are notified that you need to quarantine or isolate. The caseworker will contact the medical services transportation company and arrange for them to pick you up from your residence hall or apartment between the hours of 12 p.m. and 8 p.m. They will transport you to the Leonardtown Community Center where you will pick up your keys.

You should return to your permanent residence or move to Q/I Housing as quickly as is reasonably possible, typically the same day that you are referred there. While you are waiting for a Q/I assignment and to move there, you should sequester yourself as much as possible in your residence hall room or residence, if you live off campus, and avoid all contact with others. Wear a face mask or other face covering should you need to leave your residence for any essential needs (e.g. to use the bathroom in a campus residence hall).

While waiting for your Q/I assignment, pack up your belongings according to the list provided on this FAQ. You may retrieve your key at Leonardtown according to the instructions in your letter any time after you receive it. You do not need to consult with a case manager in order to check in to your Q/I assignment.

  • A change of clothes for at least 14 days
  • All medications you will need
  • A thermometer for taking your temperature daily
  • Supply of face coverings
  • Laptop, cell phone, other device(s) and chargers
  • Water bottle
  • Academic books
  • Toiletries
  • Towels

  • No. You should remain in your assigned Q/I until cleared to leave by a University Health Center medical provider. You should only leave your Q/I bedroom for medical appointments or to use the bathroom or pick up meals or other necessary supplies left for you outside your assigned unit. If you live in a residence hall, your building access for your regular assignment will be deactivated until you have been cleared to leave Q/I housing and have completed the online self-check-out form at the end of your Q/I stay.

    No. Most of the Q/I housing have exterior entrances, so if a friend or family member wants to bring you a necessary item, they may, but they may not enter your house or apartment and must remain physically distant.

    Meals, and beverages will be delivered to your assigned Q/I location by UMD’s Department of Dining Services. You will discuss any special dietary needs with your Case Manager. For students not currently on a meal plan, there will be a charge of $ 21.25 per day for meals. If you use external delivery services (food delivery, etc.), arrange for online ordering and payment and for delivery to the outside of your residential unit.

  • If you have an emergency, call University Police at 301-405-3333. If you are having a medical emergency call 911.
  • If you have questions about your health condition, call the University Health Center HEAL Line at 301-405-4325, or 5-HEAL on campus phones.
  • If you require emergency maintenance, call the 24-hour Residential Facilities Service Center at 301-314-9675. You will be given specific instructions about how to maintain distance from the DRF employee who comes to help you.
  • For non-emergency questions please call 301-314-5366.

  • To protect the safety of our staff and prevent inadvertent entry, we will mark the doors of Q/I units with a sign indicating that they need to contact the Service Center for entry.

    The CDC indicates that if more than 7 days since a person who is sick visited or used the facility, additional cleaning and disinfection is not necessary.

    Students, faculty and staff are required to check their symptoms every day using the return.umd.edu KeepTerpsSafe Portal before they come to campus or leave their residence hall room.

    Even if you’re not experiencing new symptoms, reporting Daily Symptom Monitoring every day is important in supporting the health and safety of our campus and of the College Park community.

    Residence Hall Opening and Move-In

    As managers of many fall openings, we know how much parents wish to be a part of students' arrival and entry to fall college life, and how central students' living spaces are to that life. Yet we ask family members to strictly observe a 'no entry' practice at drop off in the interest of all students' health and safety for this fall opening.

    We have provided two move-in options from which to choose to accommodate the various needs of families. Setup and go is designed to support the critical public health objective of physical distancing and limiting opportunities for intersections of different families to lessen the chance of contagion. Step two of this option is designed to have only the student return to the building to reduce building congestion. The traditional move-in option allows you to set up the room with your student and depart from campus while your student stays for the semester. The global pandemic requires that we're all committed to protecting each other.

    Together we can help ensure a full, safe, and healthy semester for all Terps!

    Staff from across the University are working to prepare for the phased return to campus. Staff in Resident Life and Residential Facilities are busy preparing the residence halls for the fall semester. We are developing a move-in schedule that will provide options and a range of dates designed to reduce crowding and support physical distancing. We expect to offer two move-in program options, by appointment only, including a "Set Up and Go" program and a traditional move-in program beginning August 16-22 and August 25-29, respectively.

    "Set up and Go" means that students can schedule a time to travel to campus with up to two helpers to drop off belongings, set up their room, depart for home, and return for the semester likely between August 26-29 with carry-on items only. "Set up and Go" appointments will allow students and families to complete their move-in with the least possible traffic and with ample ability to physically distance. The signup process for "Set Up and Go" appointment times will be available after housing assignments are released.

    We will offer additional traditional move-in appointments for students who live further from campus where the "Set up and Go" option might be inconvenient. We expect to make traditional move-in appointment times available between August 25-29 with students being able to sign up for a move-in appointment date/time once room assignments are released on August 10. Students may have up to two helpers to assist with their move-in process.

    While you await additional details about the move-in appointment scheduling process, please visit our website for a list of "things to bring" and other resources to help you plan for your arrival.

    We encourage all residents to bring a limited amount/minimal belongings for their rooms to provide as much flexibility as possible should the University's status change.

    Fall move-in will look different this year and will span over 15 days, by appointment only, to account for physical distancing guidelines. The appointment sign up process will be available via the Housing Portal on August 11.

    "Set Up and Go" move-in appointments will be offered between August 16-22 and traditional move-in appointments between August 25-30. Both options allow students to bring two helpers to assist with move-in; although for "Set Up and Go" appointments, we expect that when residents return to campus for the start of classes they will be dropped off or return alone with only a small carry on bag.

    "Set Up and Go" appointments will allow students the opportunity to travel to campus with up to two helpers to set up their room, then depart for home, and return for the semester with carry-on items only before classes begin on Monday, August 31. This appointment will allow students and families to complete their move-in with the least possible traffic and with ample ability to physically distance. Appointment times will be available on August 11 after housing assignments are released.

    Alternatively, for students who live further away from campus where it would be inconvenient to travel to campus twice, traditional move-in appointments will be available between August 25-29. Students may have up to two helpers for move-in.

    We will begin the fall semester with classes starting on August 31, as scheduled.

    Please visit our website for a list of "things to bring" and other resources to help you plan for your arrival.

    We encourage all residents to pack light and bring a limited amount/minimal belongings for their rooms as a way to provide as much flexibility as possible should the University's status change.

    Yes, freshman residents are eligible for on-campus parking for the 2020-2021 academic year. Parking registration for the Fall 2020 semester will open on a rolling basis according to credit level beginning in late July. Students with a freshman standing are eligible to register on August 17 at 10:00 a.m. View the student parking page on the Transportation Services (DOTS) website for a complete list of registration dates, student permit types, and parking fees.

    Housing Addendum

    It is important to us that we provide students with the information available to help evaluate all factors in making an informed decision about living in the residence halls for the fall semester. The Resident Life Housing Addendum aims to provide transparency and reminders to students regarding the fluidity of this on-going pandemic. Our University community will need to work together this fall to keep all Terps healthy by following campus expectations such as wearing face coverings, frequent hand washing, practicing physical distancing, self-monitoring for symptoms, and staying home when feeling sick to help ensure that each community member stays healthy.

    Students with confirmed 2020-2021 Housing Agreements who choose to cancel their housing by August 10 will be given priority for spring housing. This is not a guarantee. There are still many unknowns about the state of this health pandemic. Factors such as the spread of the virus over the coming months, directives from state and local governments, advice of health experts, and many other unknowable developments could significantly alter what our residence hall program will look like for the Spring 2021 semester.

    If we are able to offer on-campus housing to additional students for the Spring semester, available rooms will be offered in the following priority order:

    1. First-time freshmen in 2020-21 who had confirmed fall Housing Agreements, who made the choice to cancel their agreements by August 10, 2020. Students in this group must complete a spring semester Housing Agreement between September 1 and September 30. Students will be confirmed for spring housing in the order that their original 2020-2021 housing agreement was received.
    2. Other UMD students (i.e. non-first-time freshmen) who had confirmed 2020-2021 Housing Agreements and made the choice to cancel their agreements by August 10, 2020. Students in this group must complete a spring semester Housing Agreement before September 30. Students will be confirmed for spring housing in the priority number order.
    3. First-time freshmen students who were not confirmed for fall housing but who remained on the waiting list for housing. Students in the group must affirm their interest in spring housing by September 30. Students will be confirmed for spring housing in the date-order they submitted their housing agreement.
    4. All other UMD students from the residence halls housing waiting list.

    1. We expect students to make responsible choices and to take actions that will keep themselves, their roommates, and our community safe and healthy. As a campus, we will educate students on the important facts related to COVID-19 and on important actions that all of us can and should take to mitigate the transmission of this virus. Our students have great pride for their Terrapin Community and we will rely on their genuine care and concern for themselves and their fellow Terps to help keep our community safe.
    2. Eliminating non-essential travel is an important strategy for limiting the risk of contagion. There is no reasonable way to effectively monitor and hold students accountable for leaving the campus.
    3. Given the volume of travel around the Thanksgiving holiday, we will ask students who leave campus during the break to remain at home for the remainder of the fall semester, whenever possible.
    4. We are asking students to use good judgment while living on-campus in the residence halls. Our goal is to work together as a University community to minimize risk of exposure and transmission of the virus. We need everyone to make thoughtful choices about their interactions with others and to follow the campus expectations of wearing face coverings, maintaining physical distance, staying home when sick, and practicing frequent hand washing.
    5. We know that parental and family support is of great importance to our students and we want to continue to partner with our students and their families so you have the best information possible to make informed decisions and to help students make healthy and safe choices this fall semester.

    Our overall goal is to help students prepare for the fall semester in ways that help them plan in advance to minimize risk of exposure and spread of the virus and to limit travel, whenever possible. The Housing Addendum means to portray one iteration of many possible situations that may occur throughout the fall semester. Given the Thanksgiving holiday is one of the most highly-traveled times of the year and often involves gathering with extended family, friends, and neighbors, our advisory aims to mitigate risks of contagion during a traditionally high-travel period which can then be compounded by the timing of the onset of cold and flu season. Much is still unknown about how the pandemic will evolve over the next few months and, yet, we need to plan and account for this scenario for the safety of our entire Maryland community.

    We recognize that students may go home from time to time throughout the semester. Exposure to COVID-19 is a possibility any time one is in a public setting or around others, so we discourage you from leaving campus if at all possible and we ask that students consider their destination, means of transportation, who they will be interacting with, and in what manner, as important factors to consider if they need to leave campus. We also suggest you review the CDC's considerations for travelers.

    We expect students to use good judgment and to work together with us as a University community to minimize risk of exposure and transmission of the coronavirus. We need everyone to make thoughtful choices about their travel and their interactions with others to help keep them, their loved ones, and our campus community healthy and safe this fall.

    Face coverings will be required everywhere in the residence halls, except for the student’s own bedroom. A mask or cloth face covering will be required to walk through the hallways, in stairwells, on an elevator, laundry room, and in all available common spaces.

    The intent of the Housing Addendum is to be clear and transparent with students and families. As a self-support unit, nearly all of the operating budget for Resident Life and Residential Facilities is derived from student housing fees and we must operate in a fiscally responsible manner while also supporting our students and maintaining our facilities and operations.

    The Addendum states, "In the event of such temporary closures, restrictions, and/or adjustments to the housing services schedule, the University shall not be obligated to issue refunds or credits, whether partial or full, for such interruptions or adjustments." We want students to know that a range of possibilities exist regarding the completion of the fall semester and that by deciding to live in the residence halls there is no guarantee of a refund should our halls close due to the pandemic. The Addendum does not automatically preclude us from providing a refund given extenuating circumstances. It allows us to follow guidance and policies provided by the campus and the University System of Maryland (USM) and also provides us the flexibility to determine how to effectively manage our financial responsibilities given the circumstances at that specific moment in time.

    The campus is evaluating the possibility of requiring COVID-19 testing for all residence hall students this fall. We will follow up with residents via email once additional information is available.

    Housekeeping is scheduled to clean and disinfect all community bathrooms twice per day Monday through Friday - once in the morning and once in the afternoon. Housekeeping will disinfect bathrooms once on Sunday.High Touch surfaces throughout the residential public spaces will be disinfected daily. High Touch surfaces include door handles, push plates, elevator buttons, hand railings, water fountains, countertops, seating, and other areas throughout the building. The housekeeping staff are trained professionals who adhere to CDC standards for COVID-19 disinfection and cleaning. The department utilizes a disinfectant that is listed on the EPA List N. These disinfectants on the list meet EPA's criteria for use against SARS-CoV-2, the virus that causes COVID-19.

    Students will be expected to take their personal trash and recyclables to the outside dumpsters.

    RAs will facilitate regular, on-going virtual opportunities for students to connect and get to know each other. There are many fun and engaging ways to make connections using a variety of virtual tools and community development kits. There may be some in-person opportunities but these would be very limited and would be held outdoors following all appropriate safety protocols. RAs will also be facilitating virtual community living agreement conversations that are guided conversations that help roommates work through expectations around the use of shared resources and their rooms.

    Occupancy, Housing Agreements & Room Assignments

    During a typical fall semester, approximately 8,900 residents live on campus in apartments, suites, semi-suites, and traditional-style residence halls. For Fall 2020, the Department of Resident Life will open with a reduced residence hall capacity. This reduction is based on converting to single room occupancy in traditional and semi-suite buildings and, as appropriate, in suites and apartments for fall to facilitate physical distancing between residents and holding spaces for possible quarantine and isolation purposes.

    In alignment with our On-Campus Housing Strategic Plan, students in their first and second year have the highest priority for on-campus housing and have been confirmed for the fall. Additionally, we will accommodate a small number of seniors, in particular those in their final semester who won’t be able to find a short-term lease off-campus as they complete their studies.

    For students whom we cannot accommodate in the residence halls in the fall, we don't yet know if we will be able to revert to our full occupancy and offer housing for Spring 2021. If we can increase residence hall occupancy for Spring, students with cancelled Housing Agreements will be among the first students to be offered on-campus housing. We will announce plans for the spring semester later this fall.

    We have had to make room assignment changes for some students in order to reduce the occupancy of our triple and quad rooms and to prepare for possible quarantine and isolation housing. Students whose room assignment will be changing have been notified directly via email.

    Students who cancel their 2020-2021 housing agreement by August 10 and are interested in returning to the residence halls for the 2021-2022 academic year will retain their commitment group status as if they lived on campus this year.

    For new students, assignments will be made based on the submission date of the On-Campus Housing and Dining Agreement and will take into account living-learning program requirements. Assignments Considerations will still be taken into account and matched to the best extent possible.

    For returning students who selected rooms during Spring Room Selection and who have been confirmed for housing, your specific room assignment will be maintained to the greatest extent possible. In some cases, a change of assignment for a returning resident was necessary in locations where we needed to reduce our capacity either for physical distancing or quarantine and isolation housing purposes. Students who have been impacted by a required room reassignment have been notified via email and we are working directly with those students to find a new assignment as close as possible to the original selection location. Additional information regarding this re-assignment process will be forthcoming via email to any impacted student.

    Most students will live in single occupancy rooms. Returning residents who selected a suite or apartment during Room Selection may request to remain together in the suite/apartment like a “family unit” provided that all residents of the unit agree. If current vacancies exist within a suite/apartment, residents will be reassigned within the unit into private bedrooms, where possible, to support physical distancing.

    We will do our best to place requested roommate pairs near one other in the same hallway or at least the same building. Space may be limited by returning students who have already selected rooms or students who may be assigned already.

    In rooms such as bunked double, triple, and quad rooms where we have temporarily reduced our room capacity, residence hall staff will leave residence hall rooms set up for full occupancy in anticipation of all residents returning to on-campus housing when deemed safe to do so. Staff will arrange the furniture to allow for physical distance between roommates and to ensure the heating and air conditioning units have enough space to function optimally.

    Some floor lounges and common area spaces will be closed or used as student rooms to support physical distancing and to limit large in-person gatherings. Signage will be posted indicating maximum occupancy guidelines and residents will be expected to self-monitor and abide by occupancy limits.

    If you have a unique circumstance, request, or assignment consideration related to a medical, health or personal issue, please complete the Assignments Consideration Form. Once completed the form can be uploaded by logging into the student’s Resident Life Profile or scan and send via email to drl-hsg-assignments@umd.edu.

    Students may cancel their On-Campus Housing and Dining Agreement by August 10 without financial penalty. Students must notify us by Monday, August 10, 2020, at 11:59 p.m. by sending an email to reslife@umd.edu that includes your name, UID, and reason for canceling. If you have questions that might help you evaluate your options or make a decision, please feel free to contact our staff at (301) 314-2100 or reslife@umd.edu.

    Resident Expectations

    Yes, students will be required to participate in online training and awareness related to COVID-19 before the start of the fall semester as a way to prepare for how to be an informed, engaged campus community member as we continue to live with the impact of coronavirus in our community. This training will likely culminate in students taking a pledge to act in a manner that helps to keep themselves and others around them safe and healthy.

    Yes, all campus community members will need to wear a face covering when on campus, including within the residence halls whenever outside your room. We all need to work together this coming semester to support the overall health and well-being of our residence hall and campus community and public health guidance states the use of face coverings helps to reduce the spread of the virus.

    Research has shown that wearing a face covering protects you and protects others. We found this PSA from the Czech Republic to be quite informative.

    Community Development, Staff Assistance & Services

    For fall 2020, on-campus residents will be allowed to invite another UMD student into their room beginning September 12. Students must complete the UMD Daily symptom checker before visiting one another. In traditional style rooms, residents may have one other UMD student in their room at a time. In semi-suites, suites, and apartments, all unit mates will need to complete the Community Living Agreement and agree upon having guests (maximum of two UMD additional students at one time) in the space.

    Providing opportunities for students to get to know each other and build community is one of our highest priorities. We are using the summer to create plans for opportunities for students to interact, meet new friends, and engage with one another while remaining consistent with public health recommendations and physical distancing requirements.

    Engagement with peers is an important part of the college residential experience. Those connections and engagements are likely to look a little different this fall - done in smaller groups where physical distancing is more easily accomplished and through the use of technology. Our staff are developing plans for opportunities for students to interact, meet new friends, and engage with one another while remaining consistent with public health recommendations and physical distancing requirements. 

    Residents will have opportunities to participate in community and campus events, and in leadership opportunities in the residence halls and across campus. Students who have been invited to participate in one of our campus’s Living-Learning Programs will also have opportunities to meet and engage with fellow program participants in class and within the residence halls.

    As with all things this coming fall, engaging in these activities may look different than in the past with smaller in-person gatherings, virtual connection activities, and being mindful of personal space and physical distancing; yet students will have many opportunities to learn, connect, engage and grow together.

    As always, Resident Life staff will be available to provide support, guidance, and assistance to students.Every resident will have an assigned Resident Assistant who will help them navigate both the rights and the responsibilities that come along with living in a residence hall community. We will also continue to operate residence hall Service Desks where students receive mail and packages and also where students can contact our staff if they have questions or concerns. Additionally, Residential Facilities staff will continue to provide housekeeping and maintenance services to all residence halls.

    Interactions between students and our staff will be guided by public health recommendations related to physical distancing so students should expect that some contact with our staff may be in person, in a physically distanced way, and some contact and connection will be done virtually.

    Campus life will look different this fall and our team will adjust operations and services so they can be provided safely, efficiently, and in ways that align with current and evolving public health guidelines for physical distancing and for group gathering limitations.

    For example, cleaning of "high-touch" surfaces will be increased and the focus of our housekeeping and maintenance staff will be on maintaining a clean and healthy environment following applicable CDC guidelines related to cleaning and disinfection and ASHRAE guidelines for the maintenance of ventilation systems.

    Residents will also continue to always have access to a Resident Life staff member, including after-hours in the event of emergencies. Residence hall service desk hours may be reduced and “contactless” services such as spare key loan and package pick-up will be employed. Places where students typically gather within the residence halls such as lobbies, kitchens, and even stairwells and elevators will look different and may include directional signage, use limitations, and physical distancing reminders. Practices and policies related to visitors in the residence halls may also need to be modified and adapted in support of the residence hall community’s health and well-being.